Privacy Policy 

Statement of Confinement

We respect the privacy of all individuals who visit our website and salons and are committed to the
responsible and appropriate handling of all personal information. The Privacy Policy outlines how we
collect and handle your personal information, the type of personal data we collect, how the
information is used, with whom we share it and your rights regarding our use of this information. 

Collecting personal information

For the purposes of this Privacy Policy, personal information may refer to some or all of the following;
a client’s name, contact details including address, phone number and email, date of birth, emergency
contact details, purchasing and payment history, treatment history, health conditions, before and after
photographs and other sensitive information such as medications or allergies that need to be
considered to avoid contraindications to ensure your health and well-being.

Your personal information is only collected when it is reasonably necessary to do so and is generally
obtained by information provided by you on our client information and treatment forms, and/or through
promotions, competitions and consumer queries. Your Essential Aesthetic will not collect or monitor
any personal information about an individual without their consent, the only information collected is
what is provided voluntarily by a client or a prospective client. Health information will not be collected
without consent.

The primary purpose of collecting personal information is to enable us to provide clients with our
services. Your Essential Aesthetic may also use the information for direct marketing to you, or for any
other purpose permitted under the Privacy Act 1988. Where it is lawful and practicable, customers
may transact some business with us without providing personal information or by providing
information under a pseudonym. You are not obligated to provide personal information however failure
to do so may result in Complete Skin & Beauty being unable to provide services or products to you. 

Your Essential Aesthetic will take reasonable steps to amend or correct your personal information
where it is not accurate or up to date, or delete your personal information if requested by you
(excluding any personal information that we are required by law to retain). 

Personal information is collected so that we can:

• Understand your requirements and provide you with the appropriate product or service by assessing, diagnosing and treating a patient's presenting issue or concern.

• Monitor the progress of our treatments to you and tailor the services to best suit your needs.

•  Gather and aggregate data for reporting, analytics and research purposes to assist us in the way we develop, manage and deliver products and services.

• Manage, train and develop our employees.

• To undertake administrative, marketing (including direct marketing) promotional activities as well as planning future requirements.

• As required or permitted by law, including the Privacy Act.

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How we use cookies

Your Essential Aesthetic uses cookies which are small files that request permission to be placed on your computer’s hard drive. Once you agree, the file is added to the hard drive and used to help analyse web traffic or to let you know when you visit a particular site. These tracking technologies enable Your Essential Aesthetic to monitor the Your Essential Aesthetic website and to record how many people are using the different sections of the site.  Analysing the data about webpage traffic enables us to improve our website in order to tailor it to customer needs. The information is only used for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer, or any information about you, other than what you choose to share with us. There is an option to
accept or decline cookies. Most web browsers automatically accept cookies, but this can be
changed by modifying your browser settings.  Declining cookies may limit the services provided by the Your Essential Aesthetic website.

Using and disclosing your personal information

 

Your Essential Aesthetic may employ other companies or service providers to aid us in providing our services, including (but not limited to) market research, marketing, hosting and product development services, analysis of client lists and/or consulting services. Third parties may have access to personal information required to perform their specific functions however third-party providers may not use the information for any other purposes.

 

Your Essential Aesthetic may disclose personal information where we reasonably believe that
a failure to disclose such information places a client or another person at a health or safety risk. This may include the disclosure of client information in connection with law enforcement, government investigations or to enforce compliance with the policies governing medical cosmetic practises.

 

Contact by us

 

Advertising material will not be sent without obtaining prior consent. If an individual receives communication from Your Essential Aesthetic salons and does not wish to receive further communications, they will be able to cease and remove themselves from the marketing database by an opt-out process.

 

Storage and Security of Personal and or sensitive information.

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Your Essential Aesthetic employees and contractors are obligated to respect the confidentiality of any personal and/or sensitive information that is held by Your Essential Aesthetic. Information will only be disclosed to third parties where they have the appropriate authority. Information that is no longer needed or is no longer required by law to keep will be destroyed or de wherever possible.

 

Links to other websites

Our website may contain links to websites of other companies and organisations. Once you
have used these links to leave our site, you should note that we do not have any control over
that other website. Therefore, we cannot be responsible for the protection and privacy of any
the information which you provide whilst visiting such sites and such sites are not governed by
this privacy statement. 

Changes

Your Essential Aesthetic’s information handling practises and Privacy Policy will be monitored,
and if deemed necessary revised from time to time. All amendments will be communicated via
an updated posting to this website.

Problems, Queries or Complaints

If you are concerned that this Privacy Policy may have been breached or wish to make a
complaint about the steps taken by Your Essential Aesthetic to protect your personal
information or privacy, please contact your local salon. All complaints received in writing will
be investigated and we will do our best to resolve them as quickly as possible.